Q: When will you begin settling my debt?

A: Upon receiving your first payment, our negotiations team will immediately go to work by contacting your creditors and debt collectors to inform them that they are now handling your accounts. They will send out an authorization to speak with them and a cease and desist letter. You will be able to contact them at any time regarding questions about the program and your creditors. Once we have collected all of the fees, one by one each of your creditors will be settled, and all of your unsecured debt will be resolved by the end of your program.

Q: Why should I use you to settle my debts as opposed to handling it myself?

A: We have experienced negotiators and debt arbitrators that fight for your rights. We will be able to negotiate a better settlement with the creditors, which are usually averse to negotiating with the consumer directly. The negotiators have extensive knowledge in Federal and State Consumer Laws and exercise the Fair Credit Reporting Act, Fair Credit Billing Act, as well as the Fair Debt Collection Practices Act to help settle your debt.
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Q: Will I still receive harassing calls from creditors or collection agents?

A: In regards to the creditors, they have the right to attempt to collect on the debts owed to them. They will receive several letters from your Debt Settlement Coach including the authorization letter and a cease and desist letter, which requests that all further communication in reference to your account be directed to them. Often times, creditors will continue to contact you, which is completely legal. However, once your debt is sold to a collection agency, the Fair Debt Collection Practices Act is implemented meaning that it would be illegal for a collector to communicate with you in connection with the collection of any debt. A debt collector may not harass or abuse any person in connection with the collection of a debt. We're different from any other company in the fact that we have a dedicated team that will deal with your creditors if they are violating any of the Fair Credit Acts.

Q: Should I keep paying my credit card bills?

A: Due to your legitimate financial hardship, you are able to participate in this savings program in order to help pay your debts in the future. We are not here to advise you not to pay your debts now, however if you continue to make payments to your creditors, there may be less debt or possibly none left at all for us to settle. If you are able to save money in this program and make payments to your creditors at the same time, then you probably don’t actually have a legitimate financial hardship.

Q: How does settlement affect my credit score?

A: Any method used to improve your debt situation other than making scheduled payments to your creditors will negatively affect your score. There are too many unknown variables to predict how much your score will actually decrease, however the intention of this program is to settle your debt, not to improve your score. Once the program is completed and your credit report reflects less debt or none at all, it should be easy to increase your score at that time. One of our signature guarantees is that upon completion of your enrollment with us, depending on which program you are qualified for, we will enroll you for FREE into our credit repair program. We have proven track record and proven methods on improving credit.

Q: Will I accrue penalties or fees if I miss a monthly payment to you?

A: No. Simply call your Debt Settlement Coach and we will work with you to complete the program. It is understandable that circumstances may arise, and we will help you get back on track with your payment schedule. We are much more reasonable than your creditors, who unfortunately capitalize on your mistakes.

Q: What if my creditors won't settle?

A: It is extremely rare for a creditor not to settle. Due to the fact that you have a legitimate financial hardship, creditors realize that a settlement is in their best interest because if you file for bankruptcy, they can be left with nothing. Creditors lose billions of dollars per year from consumers filing bankruptcy.

Q: How long will it take to settle my debts?

A: The settlement time on each account will differ depending on the amount of debt in question. Some accounts may take up to 12 months to settle, while others may take much less time depending on the status of the account. Remember, although an agreement may be reached with your creditor in just a few months, the settlement will not take place until the monies are available in your settlement account.

Q: How is debt settlement different from debt consolidation?

A: Debt settlement is a program that will help you save money to pay your unsecured debts in the future. Debt consolidation, on the other hand, is a loan that is designed to simply reduce your interest rates among your creditors. Depending on the amount of debt that you owe, it may take literally decades to clear your name, even with a reduced interest rate. Not to mention, consolidation could also negatively affect your credit score.

Q: What is the difference between unsecured and secured debt?

A: Unsecured debt is derived from credit that is extended without the use of collateral. Credit card debt, medical bills, department store card debt, and personal loans are all examples of unsecured debt. A signature promising to repay the creditor is all that is required to obtain this type of debt. Secured debt is a loan that is tied to something tangible. A mortgage and an auto loan are common examples of secured debt.

Q: Who qualifies for a debt settlement program?

A: A debt settlement program is certainly not for everyone. Qualified candidates are those who have a legitimate financial hardship, which has caused them to fall behind on their payments to creditors, or will cause them to fall behind in the near future. We will not welcome anyone into the program that has the intentions of defrauding, deceiving, or swindling their creditors. We only represent consumers who are truly in need of our services and stand to significantly improve their financial situation.

Q: Do I have to include all my debts into a debt settlement program?

A: No. You may choose which debts you would like to enroll in the program. Your debt consultant will help you decide the best plan of action based on your current financial situation.

Q: How is debt settlement different from bankruptcy?

A: Bankruptcy is an option that is generally treated as a last resort. It will remain on your credit report for 10 years and you can be denied employment, state licenses, insurance, and tenancy of an apartment. Most importantly, you can be denied virtually any type of credit with a bankruptcy on your record. In addition, since the bankruptcy laws have changed recently, it is even more difficult to qualify for Chapter 7, the method of liquidating assets to eliminate your debt. You will not be allowed to discharge alimony, child support, taxes, student loans, judgments, or any loan on the bankruptcy petition. Under Chapter 13 bankruptcy, your debt payments are simply restructured meaning you will still have to pay a percentage of your debts while you suffer the consequences of bankruptcy. Debt settlement is an attractive alternative to bankruptcy. It provides a convenient method to save money to help pay your debts in the near future. You’ll be able to restore your credit much quicker through a settlement program.